Frequently Asked Questions & Answers

Answers to common questions about our services

• Program Overview
  1. Can I file my 1040 taxes on your site?
  2. Do you store my credit card information?
  3. I can't find my user name or password
  4. How do I pay for forms I've submitted?
  5. How much does it cost?
  6. How do the pricing tiers work?
  7. What security measures does this service have?
• W-2 & 1099 Form Processing
  1. Are your forms IRS/SSA approved for filing?
  2. When can I start to file forms?
  3. When are my filings due?
  4. How do I correct forms that I've already submitted?
  5. How long does it take for the recipient to receive their forms?
  6. Am I required to file a W-3 or 1096?
• Details of Services
  1. I'm a tax professional and need to file for several businesses. Do I need to set up multiple accounts?
  2. Can I file 941/944/940 forms for multiple clients?
  3. How do I get copies of each form for the businesses I've filed for?
• Data Import
  1. What versions of Quickbooks are supported for importing data?
  2. Can I import data from my accounting software?
• State E-filing
  1. How do I complete filings to State Agencies?
  2. What are State Reconciliations, and why am I required to complete them?
  3. How do I file State, City and Local forms?
• Responsibilities after Submitting Forms
  1. What can I do in the Submitted Forms section?
  2. How do I view my submitted forms?
  3. What is a filing status?
  4. How do I check the status of my filings?
  5. Are there reports of my filings or data that I can run?

• Program Overview
  
  
  
  1. Can I file my 1040 taxes on your site? (Back to Top)
     
     
     No, our site cannot be used to file individual 1040 tax returns. Our site is for businesses that need to file the following forms with the government, and mail copies to the recipients: W-2, W-2C, 1099-MISC, 1099-DIV, 1099-INT, 1099-R, 1099-S, 1098, 941, 941/Schedule B, 940, and 944.
     
     
     
  2. Do you store my credit card information? (Back to Top)
     
     
     We adhere to PCI compliance standards that limit the accessibility of your credit card information. For increased security, speedEfiler.com does not store your credit card information, nor do we make it accessible on the site for future orders. All information is stored in a secure area for record keeping purposes only. Privacy Policy
     
     
     
  3. I can't find my user name or password (Back to Top)
     
     
     To retrieve your password:
     • Use the 'forgot password' link near the log-in box
     • We email you a temporary password
     • This email will go to the email address we have on file for you

     To retrieve your User Name:

     • In order to protect your privacy, and that of your 1099 & W-2 recipients, our support team cannot provide your user name if you have misplaced it 
     • The ONLY way you can retrieve either your User Name or Password is by entering the email address used for account setup
     
     
     
  4. How do I pay for forms I've submitted? (Back to Top)
     
     
     We require payment to process your filings with the following types of cards: Visa, MasterCard, Discover or American Express.
     
     
     
  5. How much does it cost? (Back to Top)
     
     
     For more information about the pricing of the bundles and individual services that we offer, please visit the Services & Pricing area of our site.
     
     
     
  6. How do the pricing tiers work? (Back to Top)
     
     
     It is encouraged to file all your forms at one time to receive the best price available.  
      
     If filing at different times, as you submit batches of electronic services we will cumulate the yearly totals per form type and service based on your account's filings.  You will receive tiered discount pricing as your volume increases.
      
     Note: Pricing tiers are calculated individually by form category.
     
     
     
  7. What security measures does this service have? (Back to Top)
     
     
     speedEfiler.com is secured with a Network Solutions SSL Certificate. All information sent uses HTTPS encryption and therefore protected against interception or interruption by any third party. In addition, we use Secure Sockets Layer protocol (SSL) and 128-bit encryption, which ensures that your sensitive information, such as credit card number, User ID, and password is encrypted to ensure it cannot be read or intercepted when passed over the Internet.
      
     Security & Privacy Policy >
     
     
     
• W-2 & 1099 Form Processing
  
  
  
  1. Are your forms IRS/SSA approved for filing? (Back to Top)
     
     
     The IRS (Internal Revenue Service) and SSA (Social Security Administration) have approved all of our forms for filing, certifying that they are current and accurate. We work closely with the IRS and state agencies to guarantee that the forms your employees and payees receive are approved and compliant.
     
     
     
  2. When can I start to file forms? (Back to Top)
     
     
     Most businesses typically file W-2 and 1099, and 944 forms in January, we switch to 2011 tax year forms on December 1, 2011. You will be able to file 2010 W-2 & 1099 forms until November 30, 2011.  
      
     Remember to file forms prior to January 31, to report prior calendar year wage and income information. 941 forms are filed quarterly and are due on the last day of the month that follows the end of each quarter.
     
     NOTE: We will begin e-filing forms on approximately January 4, 2012. Although we will hold filings for W-2s and 1099s until January 4, recipients copies are mailed within one week of submission.
     
     
      
     
     
     
  3. When are my filings due? (Back to Top)
     
     
     W-2/1099/1098 Form Deadlines
      

     Form Type	Federal Copy Deadline	State Copy Deadline	Recipient Copy Deadline
     W-2 &1098/1099 Forms	April 2, 2012   6:00 PM EST	2 business days before deadline	January 31, 2012   3:00 PM EST

      

     940/941/944 Form Deadlines 

     940/944 Forms	January 31
     941 Quarter 1	April 30
     941 Quarter 2	July 31
     941 Quarter 3	October 31
     941 Quarter 4	January 31

      

      

     All form filings need to be completed online by 6pm EST in order to be processed by on the deadline date. 
     
     
     
  4. How do I correct forms that I've already submitted? (Back to Top)
     
     
     W-2 Corrections

     speedEfiler.com does offer the W-2c form for filing. Select the W-2c form type from "Enter New Forms" section and complete the filing process.  

      

     1099 Corrections

     speedEfiler.com does offer the ability to file 1099 corrections ONLY when you filed the form originally on our site. You can correct a 1099 form you previously filed on our site by going to the 'Your Dashboard' page and selecting '1099/1098 Correction' button under the Enter New Forms section.   

      

     941/944/940 Corrections
     speedEfiler.com DOES NOT offer the ability to file corrected 941/944/940 forms at this time. 
     
     
     
  5. How long does it take for the recipient to receive their forms? (Back to Top)
     
     
     Recipients should receive their copies within 5-7 business days after mailing. See below for the expected timeframe to process the forms.  
      
     From January 1 through January 26
     Forms received by 3pm EST are processed and mailed within 3 business days.
      
     From January 27 through January 31
     Forms received by 3pm EST are guaranteed postmarked by January 31.
      
     Starting February 16
     Forms are processed every Monday and Thursday morning and postmarked within 3 business days.
      
     
     
     
  6. Am I required to file a W-3 or 1096? (Back to Top)
     
     
     Forms W-3 (summary for W-2 forms) and 1096 (summary for 1099 form types) are only required when filing on paper forms.  These forms are not required when electronically filing through speedEfiler.com.  
     
     
     
• Details of Services
  
  
  
  1. I'm a tax professional and need to file for several businesses. Do I need to set up multiple accounts? (Back to Top)
     
     
     No, you only need to create one account.
     
     As you file forms with this account, the site will remember the payer/payee contact information.
     
     When filing a form at a later date for this same payer, all you need to do is choose the payer and payee from the drop-down selection boxes on the form. All contact information will be filled in on the form.
     
      
     
     
     
  2. Can I file 941/944/940 forms for multiple clients? (Back to Top)
     
     
     Yes, you are required to have a separate PIN number for each EIN. If you will be filing forms for multiple EIN numbers, you will need to complete a PIN Registration for each EIN.  PIN application process takes approximately 7-10 business days for completion.  
     
     The IRS will mail the PIN number to the client assigned to the EIN. You will need to keep in contact with your client to obtain this PIN number.
     
     A separate PIN is required for each person who will "sign" the 941/944/940. If at any time in the future a new person will be "signing" the 941/944/940 for a particular EIN, a new PIN will be required to replace the new signature. Be sure to register using the employer name under which you filed for an Employer Identification Number (EIN).
     
     The IRS will NOT ALLOW employers that are in arrears or have other tax issues to submit their 941/944/940 electronically. Therefore, registration for the PIN is also the time when the IRS grants permission to file the 941/944/940 electronically for a specific EIN.
     
     
     
  3. How do I get copies of each form for the businesses I've filed for? (Back to Top)
     
     
     Our service includes the mailing of an original form to the recipient/employee for each W-2, W-2c, or 1099 form. You will also receive an email confirmation of the transaction. 
     
     Once the forms are submitted, you can print a copy, or save the PDF version of any form. 

      

     • Log-in to the system
     • Go to 'Your Dashboard'
     • Click  the 'View and Print' forms button in the Submitted Forms section
     
     
     
• Data Import
  
  
  
  1. What versions of Quickbooks are supported for importing data? (Back to Top)
     
     
     The Data Import Wizard is designed for use with 2009 or higher versions of QuickBooks Pro, Premier, or Enterprise software.Online versions or other versions of the software are not supported.
     
     
     
  2. Can I import data from my accounting software? (Back to Top)
     
     
     Yes, we support importing of data from QuickBooks® and other accounting software (in CSV format).

     For detailed information, please reference our Data Import Information, or the importing from QuickBooks® section of these FAQs (below).
     
     
     
• State E-filing
  
  
  
  1. How do I complete filings to State Agencies? (Back to Top)
     
     
     When your data includes state specific information we will offer the opportunity to electronically file to state agencies.

      

     We will take you step by step through the entire filing process (including the state reconciliation if necessary). All you need to do is select a state e-filing service and continue to the cart for checkout.
     
     
     
  2. What are State Reconciliations, and why am I required to complete them? (Back to Top)
     
     
     A state reconciliation is a form required when submitting W-2 or 1099 recipient statements to a state. The reconciliation serves as both a transmittal document to identify the payer's name and TIN as well as a document to reconcile the income and taxes withheld during the year to the amounts reported on the individual recipient forms.
     
     
     
  3. How do I file State, City and Local forms? (Back to Top)
     
     
     speedEfiler.com DOES E-file W-2 & 1099-MISC forms to state agencies for you. However, there may be other forms that the state may require to be filed. For complete details please see State Requirements. 

      

     speedEfiler.com DOES NOT E-file or mail city or local copies for you. In order to comply with city and local requirements, you may need to print a copy of your W-2 or 1099 forms and mail them to these agencies.
     
     After you submit forms, print a Local copy from the 'Your Dashboard' page, by clicking 'Print and View Forms' in the Submitted Forms section.
     
     
     
• Responsibilities after Submitting Forms
  
  
  
  1. What can I do in the Submitted Forms section? (Back to Top)
     
     
     The 'Submitted Forms' section is an area where you can review batches that you have previously sent (view current year and two years prior). It provides filing status updates, transaction receipts, summary reports and detail reports. You can also print copies of your submitted forms from this area of the site.
     
     
     
  2. How do I view my submitted forms? (Back to Top)
     
     
     1. Go to "Your Dashboard"
     2. Under "Submitted Forms" click on "View and Print Forms"
     3. A list of your submitted forms will be displayed
     
     
     
  3. What is a filing status? (Back to Top)
     
     
     speedEfiler.com will return different statuses based upon where your filing is in the process. It is important to track the status of your filings to ensure that they are accepted or completed. The following statuses are possible for the main processes; however, the statuses are dependent upon which service(s) you use.

      

     Federal (includes W-2, 1099, & 941/944/940)

     Filing Received

     E-Filed

     Filing Accepted or Rejected

      

     State

     Filing Received

     Filing In Process

     Filing Shipped

     Filing Complete or Rejected

      

     Recipient Copy

     Filing Received

     Mailed
     
     
     
  4. How do I check the status of my filings? (Back to Top)
     
     
     1. Go to "Your Dashboard"
     2. Under "Submitted Forms" click on "Check Status"
     3. From there you can view the status reports of all your electronic filings

     In addition, filing statuses can be tracked from our iPhone app.
     
     
     
  5. Are there reports of my filings or data that I can run? (Back to Top)
     
     
     We offer a "Summary Report" (similar to a 1096 or W-3 form) that gives summarized totals of your filings and a "Detail Report" that provides a .CSV file of all of the data included in your filing.

      

     To create these reports:

     1. Go to "Your Dashboard"
     2. Under "Submitted Forms", choose "View & Print Forms", click on either "Summary Report" or "Detail Report" at the bottom of the page.
     3. Select the batches you wish to see and choose "View Selected"

     Your chosen report will be displayed, you now have the option to print or save a report.